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Suzanne de Treville


Professor Emeritus
Department of Operations


Postal address
Université de Lausanne
Quartier UNIL-Chamberonne
Bâtiment Internef
1015 Lausanne



Research areas

Competitive manufacturing in a high-cost environment
The Cost-Differential Frontier calculator is available at

Supply chain management
Evaluation of the role of lead time reduction in supply chain improvement efforts

Reducing lead times
The process of reducing lead times in an organization. What motivates companies to reduce lead times? What challenges do they face? What are the organizational and strategic implications?

Lean production
The system dynamics of JIT and lean production
The relationship between inventory reduction and learning
The impact of lean production systems on workers

Process consistency improvement
The role of process documentation in improving process consistency
Implementation issues in process documentation
The impact of requiring that workers perform operations as specified in the process documents on motivation

Health care operations
The application of operations management tools and concepts in the health care management context

Queuing theory-based mathematical modeling of operations



please refer to the author in unisciences



Doctor of Business Administration, Harvard Business School, 1987

Master of Science in Industrial Administration. Carnegie-Mellon University 1977

Bachelor of Arts (honors) in English and Mathematics. Carnegie-Mellon University 1975

Work experience

Director of OpLab

Visiting Professor, MIT Sloan School of Management, spring 2014

Director of Operations Management Department (2009-2011)

Dean of the Faculty of Business and Economics (2006-2009)

Visiting professorships (1987-2001): MIT, the Wharton School, the American Graduate School of International Management

Visiting professor: Helsinki School of Economics and Business Administration. Vice Dean of the International MBA Program 1987-1988


  • health care operations
  • lead time reduction
  • lean production and just-in-time
  • manufacturing
  • manufacturing optimisation
  • operations (2)
  • process consistency improvement
  • queuing theory
  • reshoring
  • supply chain management (2)


Internef - CH-1015 Lausanne - Suisse  -   Tél. +41 21 692 33 00  -   Fax +41 21 692 33 05
Swiss University