Aller à : contenu haut bas recherche
EN     FR
Vous êtes ici:   UNIL > HEC Inst. > HEC App. > SYLLABUS

Practical Operations Management

  • Teacher(s):   A.Hameri  
  • Course given in: English
  • ECTS Credits: 6 credits
  • Schedule: Spring Semester 2020-2021, 4.0h. course (weekly average)
  •  sessions
  • site web du cours course website
  • Related programmes:
    Bachelor (BSc) in Economic Sciences

    Bachelor of Science (BSc) in Management
  • Permalink:




The objective of the course is to introduce basic operations management techniques and link them with real manufacturing and service industry cases. Emphasis is on practice, hence the name of the course Practical Operations Management.


The course presents key operations management (OM) techniques related to operational principles, layout design, quality management, inventory and supply chain management, linked with numerous cases of real turnaround projects in companies over the past years. The cases demonstrate how the techniques learned are at the core of practical operations management both in production and service industries. External visitors from industry are also presenting their view on practical operations management.

There is a group homework, which counts 25% of the final grade.


Background reading:

Goldrath, Eliyahu M. and Cox, J. (1984) “The Goal,” North River Press, N.Y.

Handfield, R. B., Nichols, E. L. (1999): Introduction to Supply Chain Management, New Jersey: Prentice-Hall.

Richard B. Chase, F. Robert Jacobs, Nicholas J. Aquilano (2006): Operations Management for Competitive Advantage, McGraw-Hill/Irwin


Recommended, but not necessary, courses in operations management (e.g. Gestion des Opérations I)


First attempt

Without exam (cf. terms)  

Open book and take-home exam 75% and homework 25%


Written 2 hours
Not allowed

Open book and take-home exam 75% and homework 25%

[» go back]           [» courses list]

Internef - CH-1015 Lausanne - Suisse  -   Tél. +41 21 692 33 00  -   Fax +41 21 692 33 05
Swiss University