Digital Business Processes and Enterprise Systems
- Teacher(s): C.Legner
- Course given in: English
- ECTS Credits: 6 credits
- Schedule: Autumn Semester 2021-2022, 2.0h. course + 2.0h exercices (weekly average)
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sessions
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course website
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Related programmes:
Bachelor of Science (BSc) in Management
Bachelor (BSc) in Economic Sciences -
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ObjectivesEffective business strategies increasingly center on the intelligent use of digital technologies. Today, the so-called SMACIT technologies (Social, Mobile, Analytics, Cloud, Internet of Things) lead to a profound transformation of enterprises in the way they work, organize and create value. This course introduces students to the digitalization of enterprises and the future of work, based on an integrated case study and hands-on sessions. Students will learn how digital firms leverage digital technologies to implement their business strategies and processes and thereby accelerate market readiness and responsiveness, enhance interactions with customers and suppliers, decentralize their operations and increase efficiencies across a variety of business functions. In the hands-on sessions, students will work with a state-of-the-art enterprise system and get to know a broad range of functional capabilities (marketing, sales, customer service, purchasing, finance, HR). They will also explore emerging technologies and how they can be leveraged to redesign and improve business processes and achieve higher business performance. In 2021, this part will include a deep-dive into advanced analytics/machine learning, process mining, robotics process automation and chatbots. At the end of the course, students will be able to
ContentsThis course will be structured as follows:
With exception of the first lecture (September 27, 2021), which will be an introductory session, the lectures will be organized in two parts:
The course will be given in English, but support for case studies is also available in French. Optional: OpenSAP courses ReferencesClass material (slides, case studies, and relevant readings) will be posted on the Moodle class website. The following publications provide an introduction to the topic:
Pre-requisitesAs prerequisite, students should have acquired a basic understanding of information systems, by following the 2nd year Bachelor course "Information Systems" or "Business Intelligence & Analytics". All students must be present during the first session (September 27, 2021) and register on the participants list so that we can prepare the SAP system for all students. We may be forced to limit the number of students in this course and will confirm registrations during the second week of the semester. Please note that this course is a prerequisite for UNIL's Master programs in Information Systems. We therefore will give priority to students who intend to enroll in the Master in IS (MSc IS) or the Master in Legal Issues, Crime and Security of Information Technologies (MLaw DCS). EvaluationFirst attempt
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