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Managing People: Organizational Design, Change, and Performance

  • Teacher(s):   J.Dietz  
  • Course given in: English
  • ECTS Credits: 6 credits
  • Schedule: Spring Semester 2021-2022, 4.0h. course (weekly average)
  •  sessions
  • site web du cours course website
  • Related programmes:
    Master of Science (MSc) in Management, Orientation Strategy, Organization and Leadership

    Maîtrise universitaire ès Sciences en management, Orientation Behaviour, Economics and Evolution

    Master of Science (MSc) in Management, Orientation Marketing

    Master of Science (MSc) in Management, Orientation Business Analytics
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This course seeks to enable students to understand and address challenges in managing people in organizations on the basis of academic literature. Students learn about how to manage people through organizational design, performance management, and organizational change. In doing so, the course allows students to apply academic theories about managing people to real-world cases. These cases, supplemented by scholarly readings, serve as the primary vehicle for learning.

Specifically, students (1) learn declarative knowledge about organizational design, organizational change, and managing people, (2) develop procedural knowledge and skills for solving managerial problems, and (3) develop skills for presenting and arguing managerial decisions.



1. Course Introduction: Meier Manufacturing

2. Managing employee performance: Elise Smart

Module 1: Organizational Design

3. Organizational design: Keeping Google “Googley”

4. Organizational structure: Procter & Gamble

5. Organizational culture: Four Seasons goes to Paris

6. Holacracy as modern organizational design: Liip Switzerland

7. Organizational design in an alliance: Global Alliance for Trade Facilitation

Module 2: People Management

8. Managing difficult employees: What a star, what a jerk

9. Managing diversity: The case of the unequal opportunity

10. Dealing with unresolvable tensions: Susan Taylor at Exeter Group

Module 3: Change Management

11. Managing top-down and bottom-up change: Firmenich

12. Managing change in an NGO: Red Cross Children’s Home Guyana

13. Crisis management: Case TBD

14. Course Review: Organization design in an NGO: Street Child Europe


Class contribution (individual): 20%

Weekly assignment papers (individual): 65%

Review assignment for the last class (individual): 15%




First attempt

Without exam (cf. terms)  

Class contribution (individual): 20%

Weekly assignment papers (individual): 65%

Review assignment for the last class (individual): 15%


Without exam (cf. terms)  

To be eligible for a retake, students have to have submitted 10 weekly assignments. Eligible students who have a final grade of below 4.0 have to redo all assignments in which their grade was below 4.0.

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