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Managing People: Organizational Design, Change, and Performance

  • Enseignant(s):   J.Dietz  
  • Titre en français: Management des gens : Design, changement, et performance organisationnels
  • Cours donné en: anglais
  • Crédits ECTS: 6 crédits
  • Horaire: Semestre de printemps 2019-2020, 4.0h. de cours (moyenne hebdomadaire)
  •  séances
  • site web du cours site web du cours
  • Formations concernées:
    Maîtrise universitaire ès Sciences en management, Orientation business analytics

    Maîtrise universitaire ès Sciences en management, Orientation stratégie, organisation et leadership

    Maîtrise universitaire ès Sciences en management, Orientation comportement, économie et évolution

    Maîtrise universitaire ès Sciences en management, Orientation marketing



This course seeks to enable students to understand and address challenges in managing people in organizations on the basis of academic literature. Students learn about how to manage people through organizational design, performance management, and organizational change. In doing so, the course allows students to apply academic theories about managing people to real-world cases. These cases, supplemented by scholarly readings, serve as the primary vehicle for learning.

Specifically, students (1) learn declarative knowledge about organizational design, organizational change, and managing people, (2) develop procedural knowledge and skills for solving managerial problems, and (3) develop skills for presenting and arguing managerial decisions.


Module 1: Organizational Design

  1. Course Introduction: Meier Manufacturing
  2. Organizational design: Keeping Google “Googley”
  3. Organizational structure: Procter & Gamble: Organization 2005
  4. Organizational culture: Four Seasons goes to Paris
  5. Organization design in an NGO: Street Child Europe
  6. Holacracy as modern organizational design: Liip Switzerland

Module 2: People Management

  1. Managing employee performance: Elise Smart
  2. Managing difficult employees: What a star, what a jerk
  3. Managing diversity: The case of the unequal opportunity
  4. Dealing with unresolvable tensions: TBD

Module 3: Change Management

  1. Managing top-down and bottom-up change: Firmenich
  2. Managing change in an NGO: Red Cross Children’s Home Guyana /Course Review




1ère tentative

Sans examen (cf. modalités)  

SUMMER 2020, due to coronavirus

, class contribution will not be evaluated

Weekly assignment papers (individual): 70%

Take-home assignment (individual): 30%

Due on June 8, 2020


Sans examen (cf. modalités)  

Students who have a final grade of below 4.0 have to redo all assignments in which their grade was below 4.0.

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