MCDM for technology foresight
work with Jan on
Ondrus, J., Pigneur, Y. (2012) Multi-Criteria Decision Support System for technology foresight.
ABSTRACT
This paper demonstrates a way to improve technology foresight using a MCDM decision support system MCDSS). We present the design of this tool. Traditionally, foresight process involves techniques such as Delphi, focus group or technology roadmapping to collect opinions of an expert panel. To enhance the foresight process, we propose an original MCDSS which offers high interactivity during the data collection, analysis, and results visualization processes. The tool is based on a formal multi-actor multi-criteria method which supports separate asynchronous interviews and face-to-face group meetings. To test the DSS, we assessed the landscape of mobile payments in Switzerland. The results obtained demonstrated clear improvements of the traditional foresight process.
