Service design for business innovation
Monday, November 26th, 2007SERVICES SCIENCE: NEW KEYS TO SUCCESSFULLY DRIVE BUSINESS INNOVATION
Spiral Luxembourg, November 2007
[from Spiral web site]
This talk “presented a rigorous conceptual framework for defining and designing a business model, its value proposition and the associated services. [It] described an analytical instrument for evaluating the value proposition in its environment and detecting its potential disruptiveness”.
[slideshare id=529018&doc=luxnov07tc-1217079066766029-8&w=300]
